RETURNS

We are committed to ensuring our customers' satisfaction with our products. We understand that sometimes, you may need to return a product for various reasons. Our return policy has been designed to provide you with a hassle-free experience in accordance with the European Union's regulations.

• You have the right to return any product purchased from our store within 30 days of receipt without providing a reason.
• The 30-day return period begins from the day you receive the product.
• The product must be returned in its original condition, with all packaging, tags, and any accessories included.
• We will credit the return shipping costs in full after receiving and inspecting the returned package.
• Once we receive the returned product, we will process a refund for the full purchase price, including the initial shipping cost, within 30 days.

In case of manufacturing defects, please contact our customer service team through our contact page while providing an image of the defect. We will send you a new product as a replacement at no additional cost.

To initiate a return, please contact our customer service team using our dedicated support email sup@arribv.com